Apartament Bormio 15 - Czarna Góra

FAQ

Frequently Asked Questions (FAQ)

General Information About the Apartment

Where is the apartment located?

Apartment Bormio 15 is located at Na Skarpie 10/15 in Biała Woda (57-512), in the Czarna Góra region in the Sudetes.

How many people can stay in the apartment?

The apartment can accommodate up to 4 people:

  • 2 people in the bedroom (two single beds)
  • 2 people on the sofa bed in the living room

Is there an elevator in the building?

Yes! The building is equipped with an elevator, making it easy to transport luggage and access the apartment on the first floor.

Is smoking allowed in the apartment?

No, there is a complete smoking ban in the apartment.

Can I bring pets?

Unfortunately, we do not accept pets in the apartment.

Equipment and Amenities

Does the apartment have WiFi?

Yes! Free WiFi is available throughout the apartment. Connection speed is up to 40 Mbps, which is sufficient for remote work, video conferences, and entertainment.

Is the kitchen fully equipped?

Yes, the kitchen includes:

  • Refrigerator with freezer
  • Electric stove with oven
  • Dishwasher
  • Electric kettle
  • Drip coffee maker
  • Nespresso machine
  • Complete set of dishes, pots, pans, and cutlery
  • Basic kitchen utensils

Does the apartment have a balcony?

Yes! The apartment has a balcony with garden furniture and mountain views.

Is there a TV?

Yes, there is a TV in the living room.

Are towels and linens provided?

Yes, we provide a complete set of clean linens and towels for all guests.

Parking and Access

Is there parking available?

Yes, we offer free parking at the building.

How far is it to the ski lift?

The ski lift is only 200 meters from the apartment - about a 2-minute walk.

How do I get to the apartment?

By car:

  • From Wrocław: approx. 2 hours (130 km)
  • From Warsaw: approx. 5 hours (450 km)
  • From Krakow: approx. 4 hours (320 km)

By public transport:

  • Bus to Stronie Śląskie, then local transfer
  • Transfer can be arranged (ask when booking)

Activities and Area

What can I do in winter?

Czarna Góra in winter offers:

  • Skiing and snowboarding (200m from apartment)
  • Snowshoe walks
  • Sightseeing trips
  • Relax in sauna and pool (100m)
  • Ice skating for children

What can I do in summer?

Summer activities include:

  • Mountain hiking trails
  • Mountain biking (MTB)
  • Nordic walking
  • Rope park climbing
  • Visiting nearby attractions (Bear Cave, waterfalls)

Where can I eat?

  • 300m: Mountain restaurant with Polish cuisine
  • 100m: Pizzeria
  • 100m: Café
  • Option to cook in own fully equipped kitchen

Is there a store nearby?

Yes, a grocery store is 100 meters from the apartment.

Where can I rent ski equipment?

Ski equipment rental is located about 200m from the apartment, near the lift. Offers full range: skis, snowboards, helmets, poles.

Reservation and Stay

What are the check-in and check-out times?

  • Check-in: from 4:00 PM
  • Check-out: until 11:00 AM

Flexible hours possible for longer stays - contact us.

How can I make a reservation?

Reservations can be made:

Can I cancel my reservation?

Cancellation policies depend on the chosen date and length of stay. Details provided during booking.

Is the apartment available year-round?

Yes, the apartment is available year-round. Check availability by contacting us.

Do you offer discounts for longer stays?

Yes! We offer attractive discounts for:

  • Weekly stays
  • Monthly stays

Can I extend my stay on-site?

Yes, subject to apartment availability. We recommend early contact to ensure the date is available.

Payments and Invoices

What forms of payment are accepted?

We accept:

  • Bank transfer
  • Online payment (details in booking confirmation)

Do you issue VAT invoices?

Yes, we issue VAT invoices for individuals and companies. Please provide invoice details when booking.

Is a deposit required?

Details regarding deposit are provided during booking confirmation.

Workation and Remote Work

Is the internet sufficient for remote work?

Absolutely! Connection up to 40 Mbps easily handles:

  • HD video conferences
  • Working with cloud applications
  • Uploading large files
  • Streaming

Is there a workspace?

Yes, the apartment has:

  • Dining table in kitchen and table in living room
  • Comfortable chairs
  • Good lighting
  • Option to work on balcony

Safety and Comfort

Is the apartment safe?

Yes, the apartment is equipped with:

  • Safe for valuables
  • Door and window security
  • Intercom
  • Well-lit entrance

Is it a quiet area?

Yes, the area is peaceful and quiet, especially during night hours. Quiet hours between 10:00 PM and 7:00 AM.

Is there hot water in the apartment?

Yes, hot water is available 24/7.

What happens in case of technical problems?

We have a local apartment caretaker who is available in case of any problems. You will receive the contact number after check-in.

Additional Services

Can you arrange transfer from the station/airport?

Yes, we can help arrange transfer. Ask for details when booking.

Can I purchase breakfast?

The apartment doesn’t offer catering, but you can have breakfast at the nearby restaurant (100m). The fully equipped kitchen also allows you to prepare meals yourself.

Can I rent additional equipment (baby cot, high chair)?

Contact us before arrival - we’ll try to meet your needs as much as possible.

Have another question?

If you didn’t find an answer to your question, contact us:

Phone: +48 22 450 26 26 Email: [email protected]

We’re happy to answer all questions!